What payment methods do you support?
We accept cash, debit, business cheque, e-transfer or Paypal. If you don’t have Paypal account, you can pay us by credit card
Do I need to pay sales tax?
As per Canadian law, we need collect sales tax if not indicated
Do you have discount for bulk purchasing ?
Yes, take more, more discount. If you want quantity, please contact us first
Do you have discount for returning customers or friends of returning customers?
Yes, if you are our returning customers or friends of returning customers, we will give you discount, please ask us first
Do you have discount for group buying or team buyer?
Yes, we have discount, please contact us first
What is the shipping policy?
Pick-up welcomed. Fast ship to all Canada
What's the shipping cost to provinces of Canada ?
Product price range Shipping cost
$50 CAD -99.99CAD $18
$200 CAD and up Please ask
If you live in three territories of Canada, including NT,YT and NU, we can ship to you and please ask us first for shipping cost
Do you do combined shipping?
Yes, if you buy more, we can do combined shipping, please ask us first
How long can I receive my order?
Usually, we use ground service to ship our products out. We will let you know tracking number to follow your order. If you want expedited service, please contact us first
Can I pick up or use my own courier ?
Yes, you can pick it up or use your own courier. If so, there is no shipping cost and please contact us first. Pick up address:
5484 Tomken Road, Unit 25, Mississauga,ON L4W2Z6
Business hours: 12 pm -7pm on Monday to Saturday
Do you ship to outside of Canada?
Sorry, now we only ship to Canada
We provide various warranty. Please contact us first or check your manual and warranty card
We only take the highest quality products. All scales and accessories will be inspected prior to shipping, however, if you receive a defective scale, please notify us within 2 business days, we will exchange the scale for you or refund you