Payment Information

What payment methods do you support?

We  accept cash, debit, business cheque, e-transfer or Paypal. If you don’t have Paypal account, you can pay us by credit card

Do I need to pay sales tax?

As per Canadian law, we need collect sales tax if not indicated

Do you have discount for bulk purchasing ?

Yes, take more, more discount. If you want quantity, please contact us first 

Do you have discount for returning customers or friends of returning customers?

Yes, if you are our returning customers or friends of returning customers, we will give you discount, please ask us first

Do you have discount for group buying or team buyer?

Yes, we have discount, please contact us first

Shipping Information

What is the shipping policy?

Pick-up welcomed. Fast ship to all Canada

What's the shipping cost to provinces of Canada ?

Product price range            Shipping cost

$0.01CAD-49.99CAD               $14 

$50 CAD -99.99CAD                $18

$100CAD-199.99CAD              $22 

$200 CAD and up                    Please ask

If you live in three  territories of Canada, including NT,YT and NU, we can ship to you and please ask us first for shipping cost

Do you do combined shipping?

Yes, if you buy more, we can do combined shipping, please ask us first

How long can I receive my order?

Usually, we use ground service to ship our products out. We will let you know tracking number to follow your order. If you want expedited  service, please contact us first

Can I pick up or use my own courier ?

Yes, you can pick it up or use your own courier. If so, there is no shipping cost and please contact us first.  Pick up address:

5484 Tomken Road, Unit 25, Mississauga,ON L4W2Z6 

Business hours: 12 pm -7pm on Monday to Saturday

Tel: 647-800-0529


Do you ship to outside of Canada?

Sorry, now we only ship to Canada

Warranty Information

We provide various warranty. Please contact us first or check your manual and warranty card

We only take the highest quality products. All scales and accessories will be inspected prior to shipping, however, if you receive a defective scale, please notify us within 2 business days, we will exchange the scale for you or refund you

5484 Tomken Road, Unit 25, Mississauga, Ontario, L4W 2Z6, Canada